Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.
Return Period:
You may request a return within 7 days of receiving your item to ensure the product can be returned to the supplier within their required 14-day return window.
Eligibility:
Items must be unused, unworn, and undamaged in their original packaging.
Certain items may not be eligible for return due to supplier policies. Please contact us for clarification if needed.
Return Process:
Contact our customer support team within 7 days of receiving your order to initiate a return.
We will provide you with the correct return address and instructions.
Ship the item back to the supplier directly (recommended for faster processing) or to us (you will be responsible for forwarding it to the supplier).
Once the supplier receives and inspects the product, they will process a refund.
Refunds:
Refunds will be issued to the original payment method once the supplier confirms the return in good condition.
Shipping fees and return shipping costs are the responsibility of the customer, unless the return is due to a defect or an error on our part.
Contact Us:
If you have any questions or need assistance with your return, please email us at tamaradarice@outlook.com. or send a chat to behind your veil.
